Hassle-free Returns:

We try our best to offer you a hassle-free returns experience.

– Returns including all replacements/pickups are done free of cost.

– In case of Refunds, the entire amount paid by you including shipping and gift wrapping charges are transferred to your account.

– We strive to ease the pickup process for you in case of returns. In most of the cases we deliver the replacement while we do the pickup.

– In a few other cases, we ensure that pickup is arranged at the earliest and we ship the replacement as soon as we receive the item from our courier partner.

– In the rare scenario where a pickup cannot be done in certain areas, you can ship the product through any other courier. You will be reimbursed the shipping charges against the original receipt.

– Replacement is subject to availability of stock with the Seller. In case a Replacement is not available, Seller will refund the amount for the same.

Once the refund is initiated, it will take 7-10 working days to process and will reflect in your bank accounts. 

 

Exceptions:

There are certain scenarios where it is difficult for us to support returns.

-Return request is made outside the specified time frame.

-Anything missing from the package you’ve received including price tags, labels, original packing, freebies and accessories.

-Defective/damaged products that are covered under the manufacturer’s warranty.

-Product is damaged due to misuse or Incidental damage due to malfunctioning of product.

-Specific categories like innerwear, lingerie, socks and clothing freebies.

-Any consumable item that has been used or installed.

-Products with tampered or missing serial numbers.

-Made-to-order / custom jewellery.

-Fragile items, hygiene related items.